Returns & Exchanges
We want you to love your Rothy's, so we offer a 30-day return or exchange window for all unworn and unwashed items. Items must be in their original packaging with all tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Choose Your Method
Select whether you would like to receive a refund to your original payment method, store credit, or a direct exchange for a different size or color.
Prepare Your Package
Print your prepaid shipping label and place your items back in their original blue box or cardboard shipping mailer, ensuring the package is securely sealed.
Drop Off and Track
Drop off your package at any authorized shipping location or a Happy Returns Bar for immediate processing and keep your tracking receipt for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing